Gradial experienced a brief service disruption during routine maintenance. The issue was isolated to our web application service and has been fully resolved.

What happened: Users may have experienced intermittent downtime, slow authentication, or unexpected session disconnections during the incident.

Root cause: During internal infrastructure maintenance, application pods continued referencing outdated resources that had been decommissioned as part of a prior infrastructure migration. This prevented our app from scaling in the correct manner, leading to degraded performance and intermittent availability.

Resolution: The outdated references were removed and our app began scaling normally across all affected environments. Service was restored shortly after. We've added additional validation steps to ensure this issue doesn't occur in the future.

Impact: No data loss was identified. We apologize for the disruption, particularly to those impacted during active sessions.